Contact information

Contact Us

We’re here to help.

If you have any questions regarding your order, delivery, or our products, please contact us using the details below.


Customer Support

Email: admin@dontsleeponit.co.uk

Customer Support Hours:
Monday – Friday
9:00am – 5:00pm (UK time)

We aim to respond to all enquiries within 24–48 working hours.


Order Enquiries

To help us assist you as quickly as possible, please include:

  • Your full name

  • Your order number

  • A clear description of your enquiry

  • Photographic evidence (if reporting an issue)


Returns & Fault Reporting

All fault or damage reports must be submitted via email within 48 hours of delivery, including clear photographs.

Please refer to our Returns & Refund Policy for full details.