Contact information
Contact Us
We’re here to help.
If you have any questions regarding your order, delivery, or our products, please contact us using the details below.
Customer Support
Email: admin@dontsleeponit.co.uk
Customer Support Hours:
Monday – Friday
9:00am – 5:00pm (UK time)
We aim to respond to all enquiries within 24–48 working hours.
Order Enquiries
To help us assist you as quickly as possible, please include:
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Your full name
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Your order number
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A clear description of your enquiry
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Photographic evidence (if reporting an issue)
Returns & Fault Reporting
All fault or damage reports must be submitted via email within 48 hours of delivery, including clear photographs.
Please refer to our Returns & Refund Policy for full details.